Customer Insights
See what happens before the order, separate meaningful shopping activity from noise, and recover carts and unpaid orders from inside WooCommerce.
Useful on its own.
1 site · proposed launch price
Understand the journey.
A unusually complete Free edition for first-party journey visibility, cart intelligence and practical recovery.
- First-party visitor & journey tracking
- Cart and checkout activity
- Traffic / campaign / click-ID context
- Real Traffic View & cart quality
- Abandoned cart + order recovery
- Manual recovery & opt-in automation
- Recovery Email Studio & themes
- Daily diagnostics + CSV export
Recover with more control.
Build on the complete Free workflow with deeper multi-touch recovery and more control over recovery branding and follow-up.
- Everything in Free
- 3-step abandoned-cart sequence
- 2-step abandoned-order follow-up
- Per-email timing and copy controls
- Custom recovery-email brand palette
- Expanded recovery automation controls
- Additional journey / reporting depth
Compare Customer Insights — Free vs Pro
| Feature | Free | Pro |
|---|---|---|
| First-party visitor & journey tracking | ✓ | ✓ |
| Cart capture & cart-quality analysis | ✓ | ✓ |
| Traffic, UTM & supported click-ID context | ✓ | ✓ |
| Abandoned cart recovery | ✓ | ✓ |
| Abandoned order recovery | ✓ | ✓ |
| Recovery email themes + preview/test | ✓ | ✓ |
| Daily diagnostics + CSV reporting | ✓ | ✓ |
| 3-step cart recovery sequence | — | ✓ |
| 2-step unpaid-order follow-up | — | ✓ |
| Custom recovery-email palette | — | ✓ |
| Expanded automation / reporting controls | — | ✓ |